Welcome to Washzi. By using our app and services, you agree to the following terms and conditions. Please read them carefully.
Washzi provides a platform to connect customers with partner laundries and drivers for pickup and delivery. You agree to use our services only for lawful purposes and in accordance with these terms.
To use Washzi, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
Orders placed through Washzi are binding. Payments must be made through the app using approved payment methods. Prices and fees are subject to change at any time.
Drivers are responsible for collecting and delivering your clothes. Washzi facilitates the connection but is not directly responsible for laundry service quality or delays caused by third-party providers.
Washzi is not liable for damages, lost items, or service issues caused by laundries or drivers. Our liability is limited to the maximum extent permitted by law.
We may suspend or terminate your account at any time if you violate these terms or misuse our services.
Washzi reserves the right to update or modify these Terms of Service at any time. Updates will be effective upon posting.
For questions about these Terms, contact us at support@washzi.com.
Last updated: 9/1/2025