At Washzi, your privacy is our priority. This policy explains how we collect, use, and protect your information when you use our services.
We collect information you provide directly (such as your name, email, phone number, and address) and information generated automatically (such as location data and app usage statistics) when you use Washzi.
We use your information to connect you with nearby laundries, process your orders, arrange driver pickups and deliveries, improve our services, and provide customer support.
We only share information necessary for service fulfillment— such as sharing your pickup address with a driver or laundry. We never sell your data to third parties.
We implement strong technical and organizational measures to protect your data. However, no online platform can be 100% secure, and you use Washzi with this understanding.
You may request to access, update, or delete your personal information at any time. Please contact us at support@washzi.com for assistance.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
If you have any questions about this Privacy Policy, please reach out at support@washzi.com.
Last updated: 9/1/2025