Help Center
Find answers to common questions or reach out to our support team.
Orders
Placing, tracking, and managing your laundry orders
- How to place an order
- Tracking your order status
- Cancelling or modifying an order
- Order history and receipts
Pickup & Delivery
Everything about driver pickups and deliveries
- Scheduling a pickup
- Delivery time estimates
- What if I miss my pickup?
- Driver communication
Payments & Billing
Payment methods, receipts, and billing issues
- Accepted payment methods
- Viewing your receipts
- Refunds and disputes
- Updating payment info
Account & Profile
Managing your Washzi account settings
- Creating an account
- Updating your profile
- Changing your password
- Deleting your account
Still need help?
Our support team typically responds within 24 hours.
Contact Support